Frequently asked questions

  • The cost of adoption is less than you may think.

    When a dog is taken from its homeless predicament &/or rescued from a dire situation, they may need medical care and this cost is absorbed by the rescue. The welfare also covers all the necessities for import regulations & beyond.

    There is nothing for you to pay other than the cost to bring your new family member to your door (or a meeting place) with a defra approved liscensed transport.

    It would be inappropriate to give a set figure here as it is subject to change with the rising costs of fuel and varying transpirt charges though it is always a standard fee which is less than if you were moving a pet within the U.K.

    It is very reasonable and affordable.

    We do try to help the disabled & older dogs by asking for even less than the journey costs us

  • The adoption process in brief

    * You make an enquiry and usually the rescuer leesa will contact you

    * ⁠you will recieve an introductory pack and telephone call not necessarily in that order

    * ⁠If you haven’t already seen a dog you wish to adopt we can send you suitable options usually via WhatsApp

    * ⁠we ask you to send your contact details for a friendly home visit

    * ⁠you may be able to reserve the dog with a minimal reservation deposit at this stage

    * ⁠your details are forwarded to the team to do the home visit / check - we will inform you that we have done that

    *you will have already spoken to a team member or the rescue owner & because of that we do not feel it necessary to complete complicated forms. During a home visit virtual or real - our team member will complete the application with you

    * ⁠you’re Informed of the outcome of the home inspection

    * ⁠from start to finish this part of the process should take 7 days

    * ⁠you may not hear from the welfare straight away- the rescuer is very busy though do not worry as everything is in hand in the background

    * ⁠in due course we will send your welcome pack, contract & transport date (for departure)

    * ⁠everything you need to know is contained within this pack

    * ⁠once you have completed the agreement and returned it along with your balance the process is complete

    * ⁠you’ll be invited to an owners transport group

    * ⁠you’ll also be able to join a private page with the transport themselves to follow updates

    *your balance is due 7-10 prior to the animal’s departure

    * ⁠everything is structured a certain way and you’ll only be given updates when we have them

    *if you are adopting one of our dogs in the U.K. this process will differ slightly

  • We aim to do a transport every 4-6 weeks. We employ the services of a professional courier at all times.

    We can during exceptional circumstances look to get your new family member to you sooner at the discretion of the rescue owner.

    Rest assured that we will get your new loved one to you as quickly as we can and will maintain contact throughout when we have an update for you.

  • We comply to all import regulations & go above our obligations regarding APHA/DEFRA requirements (U.K. government).

    All that pet control require is tape worm & rabies in addition to a HC (health certificate). However we also vaccinate, provide flea, worming & tick treatments, castrations/neutering & blood tests for non-contagions tick-borne, leishmania, Dirofilaria as well as brucellosis. This is performed with the same eliza technology as the PCR tests. We don’t ask you to cover the costs of this service. As a small welfare we fund these responsible measures ourselves. Most U.K. vets are very happy with our practices. Be aware that non discriminatory vets will welcome you and your pet & will put their welfare above profit margin or bias.

    Unless a vet states that a dog cannot be neutered / castrated on the grounds of it being a risk to their well-being then our rescues will NOT travel in tact.

    Cats

    Same applies as dogs re castrations/ spaying

    They will have flea, tick & worming prior to leaving.

    They will have the rabies vaccine and in addition to this:-

    * Feligen RCP or similar brand for the active immunisation of healthy cats against three core feline diseases: feline panleucopaenia, feline rhinotracheitis, and feline calicivirus.

    * A "fu felv snap test" to screen cats for feline immunodeficiency virus (FIV) and feline leukemia virus (FeLV). These tests provide rapid, reference-lab quality results within minutes at the point of care, making them efficient for routine health checks and identifying these serious retroviral infections in cats.

    The rescues travel with passports / microchips & in some cases additional paperwork etc

  • We rescue all shapes and sizes of dog. Most of our rescues are a mixed breed or “Heinz 57” as we like to call it. But let me assure you that these pooches are just as loving, adjusted and beautiful as an any canine companion from around the world.

    In terms of size, we’ll rescue anything from a “toy” to a giant ‘breed’ -there really is no limit.

    We do on occasion get thoroughbreds like spaniels, pointers, pinchers & labs. This is not an exhaustive list.

    We also focus on the overlooked souls such as senior, disabled & withdrawn.

  • For those in the U.K. yes you can & for those that haven’t been transported from Europe you can enjoy a cup of coffee while you wait for them to be delivered safely right to your door.

    We have dogs available in many different areas throughout the U.K. and in Europe so please enquire to learn more

  • A word from the rescuer

    ‘I understand why people ask this & many of the natural fallacy’s surrounding rescue dogs. Most Bulgarians believe that we are somewhat unsavoury for having dogs in our homes.

    It is a myth that homeless dogs aren’t going to be adjusted to our lives & homes. It’s because they’ve only ever gone outside that they don’t like to go inside. They are creatures of habit and familiarity. It’s because they’ve been tragically abandoned that they only know how to toilet outdoors. They do this without training, after-all if it was with training who would be doing it? Their ‘owners’ if they had any neglected them & they were never allowed inside. The opportunity to ‘house train’ even if applicable would rarely have presented itself prior to rescue or within the rescue

    centres either U.K. of EU based which is why we find families for them so that you can bring them that experience. Your input therefore on your dogs house proud understandings only need to be a minimum at the most.

    A realistic view is that they aren’t house trained. They automatically go outside away from where they sleep & eat so don’t need to be trained and that is less commonly known. They just need to understand what a door is & his it’s operated and leads to the exit/garden and they can pick this up in less than 30mins sometimes although it may take a couple of days so it’s recommended to leave your door open to a SECURE outside space and you accompanying the rescue outside to watch them.

    Of course praising them when they do go outdoors (positive affirmations) & vocalising their exit with low strong ‘commands’ of approval as though it were your idea :) ‘go for a wee wee good girl’ is a good idea too.

    Any rescue dog from any country including U.K. or even pedigrees sometimes depending of course on their circumstances prior to coming to you, can have accidents or no experience of a house.

    They can arrive stressed after a journey and wee. It doesn’t mean that they will always have these issues or nuances. It’s not because of their past. It’s the normal transition and the gift of time. Habits can develop that are environment triggered & then they may re-use an area that they previously went in inside. Surgical spirit is the only product that removes any odours to a dogs sense of smell so always worth having a bottle. Certainly any habits or problems that arise can be ‘nipped in the bud’. Often dogs think they are doing the

    right thing & it’s confusing for them. We mean well & don’t realise we are reinforcing a belief rather than discouraging it. For example one owner didn’t take his dog outside immediately on arrival and when she went on a puppy training mat he had laid down he praised her so much that she thought that was what she was meant to do.

    She’s fine now.

    As a tip -never shout at a dog if they do something that’s unacceptable to you and in no circumstances rub their noses in the accident. These old fashioned approaches are known to be unkind and ineffective. They will make your dogs anxious and compound any behaviour not resolve it. ‘Training’ such as rewarding and positive affirmation mentioned earlier when they wee in your garden for example is introduced by the owner as part of dog ownership.

    What I will say is that when owners have followed our guidelines of going straight into a garden we’ve never had a toilet issue in the 300 dogs I’ve homed in the last year. :)

    I’ll give you one brief example that will make you smile.

    Burton was 15 yrs old when I met him. He had been ten years on a chain and 5 years in a government pound on concrete outdoors.

    I found him a young glamorous family with children and on the first day of arriving he went to the door to be let out for a wee.

    How did he know?

    He’d never lived in a house!

    They are phenomenal and miracle dogs :) They are not feral but grateful and clever.

    A rescue centre commented to an adopter they sent to me that none of their U.K. rescues - interbred etc- could be homed straight to a house and she recommended our welfare.

    Remember & spread the word that these dogs have only ever gone outside- it’s what they know and they seek that familiar out as long as owners follow my guidances. Of course there are exceptions as mentioned above. Sadly the instinct and compulsion to toilet outside can be interrupted by owners & the transpirt journey just as we can find ourselves out of our toilet routine when we travel abroad on holiday. We can get them back on track of course. Be kind, understanding & compassionate.

  • When your dog arrives, we don’t disappear. We still have a friendly team on hand to help with tricky situations. On top of this, we have a very thorough welcome pack and app as well as an owners group on Facebook that you’re welcome to join to connect with other adopters. We have newbies and old-hands alike so someone will have encountered your problem at some point.

  • We absolutely support domestic rescues, there is room for all of us.
    People adopt from abroad for a whole host of reasons and we are very thankful to them for it.
    Bulgaria specifically is very hostile to dogs, where dogs are often seen as lower than vermin. We believe that it’s important not to just get them into loving homes but out of a country that largely wants them dead.
    A common story we hear is “I live in a flat and the UK rescues won’t even consider me” or “I have a disbility and have been told by a UK rescue that I’m incompatible with dog ownership.”
    Here at break the chains we do not discriminate and take every case on its own merit. You can live with a dog in a flat and it work, your dog can live with other animals and it work and the companionship of a dog when you have a disability can be like no other.
    So, it’s not that we’re trying to compete with UK rescues but rather ensuring that you can choose to adopt from the UK or abroad.

  • Ever thought about becoming a foster mum?

    Would you like to train as a home checker?

    Do you have the skills to manage enquiries or fund raise for the needy dogs?

    These are just some of the area you can support us in

    Please don’t hesitate to get in touch.

    Contact the welfare to learn more

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